Zohreh Ghasemi

Lead Product Researcher

Transforming user insights into strategic product decisions through comprehensive research methodologies and data-driven storytelling.

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Zohreh Ghasemi

About Me

Driving product decisions through research excellence and strategic insights

Research Excellence

I am a mixed-methods User Researcher with years of experience conducting end-to-end research across diverse industries and contexts.

Leadership & Mentorship

On top of my strong research skills and passion for being hands-on with product research, I bring mentorship skills and a track record of delivering strong business results.

Diverse Experience

My background includes contributions to national research projects, UXR in a classified ads platform with over 40 million active monthly users, and product research in the hospitality industry.

Key Skills

Problem Translation

Translating vague problem statements into clear research questions that lead to actionable insights.

Team Leadership

Forming and leading research teams, handling recruitment, and coaching team members.

Process Excellence

Establishing processes to effectively execute research projects from conception to implementation.

My Projects

Skills

Research methods, tools, and languages that drive actionable insights

Methods

In-depth interviewing, contextual inquiry, usability testing, secondary research, surveys, user journeys, heuristic evaluation, personas

Tools

Dovetail, Lyssna, Optimal Workshop, Maze, Typeform, Miro, Airtable, ProductBoard, Mixpanel, UserPilot, Beamer, Hubspot, Planhat, Oncehub, Customer.io

Activities

Workshop facilitation, roadmap co-planning, stakeholder management, mentoring

Languages

Persian (native), English (full proficiency), Spanish (B2), French (A2)

Experience

years of research excellence across diverse industries

Current
Jan 2023 - Present

Lead Product Researcher (Nov 2023- Present) / Lead Product Researcher

Amenitiz

B2B SaaS all in one solution for hoteliers

  • Built internal research processes for interviews, surveys and usability tests.
  • Supporting designers and product managers throughout research projects by writing/reviewing research plans, executing, analyzing and reporting the findings.
Aug 2022 - Oct 2022

UX Research Consultant

Sindibad

Travel & tourism agency

  • Designed and taught a customized course for the company's new UXR hire and mentored the researcher through conducting the first pieces of UX research.
Dec 2020 - Dec 2022

Senior UX Researcher

Divar

The most popular classified ads platform in Iran

  • Led and conducted research in the Marketplace Tribe.
  • Optimised research processes.
Dec 2019 - Dec 2020

Freelance Researcher

Multiple Organizations

  • Designed educational modules and iterated on them by conducting evaluative research for government institutes.
Sep 2015 - Dec 2019

Researcher

Sharif University

  • Collected qualitative and quantitative data from interviews, expert panels, and surveys.
Sep 2014 - Sep 2015

Junior Researcher

Technology Analysts Research Institute

  • Reviewed literature on strategic technologies prioritization models to help the team recognize the status quo, plan the ideal situation, and propose solutions to get there.

Education

Academic education and professional training

Tarbiat Modares University

Master's degree, Industrial Engineering
Sept. 2011 - Jun. 2013

University of Tehran

Bachelor's degree, Industrial Engineering
Dec. 2007 - Jun. 2011

Interaction Design Foundation Courses

  • Journey Mapping
  • Accessibility: How to Design for All
  • How to Design for Augmented and Virtual Reality
  • UX Management: Strategy and Tactics
  • User Research – Methods and Best Practices
  • Data-Driven Design: Quantitative Research for UX
  • Conducting Usability Testing
  • Agile Methods for UX Design
  • Design Thinking: The Ultimate Guide

Outstanding Articles

Explore some of my articles and posts on user research.

Let's Connect

I believe in the power of research to drive meaningful product decisions and create experiences that truly serve users' needs.

Ready to discuss your next research project or explore collaboration opportunities?